Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or basketball hoops, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on footwear?
We offer a 30-day return policy on all footwear. Shoes must be in their original packaging and in unworn, 'like-new' condition to qualify for a full refund.
Do you offer warranties on professional-grade gear?
Yes, all professional-grade equipment comes with a 1-year manufacturer warranty. Specific high-performance items may include extended coverage as noted on the product page.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status through the 'Order History' section of your Sports Central account.
Do you provide team discounts for bulk orders?
We do! For orders of 12 units or more for schools, clubs, or local teams, please contact our bulk sales department at [email protected] for custom pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger equipment purchases.